If you are not 100% satisfied with your purchase, you can return your order (always when the item is factory sealed as you received it, and is not a prescription medication) to the warehouse for a full refund. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So, if for whatever reason you're not happy with your purchase, just go through our easy self-service return process (via My Account) to print out a free return label - your domestic return shipping costs will be pay by us.