Unlike many other pet pharmacies that have special rules and lots of fine print, offers standard shipping on all domestic orders placed on our website, excluding refrigerate items and product that weigth more than 5 lbs.

  • Standard 5-8 Business Days UPS/USPS: *Free (Orders over $99.00) - (Signature Confirmation).
  • Standard 5-8 Business Days UPS/USPS: $6.95 (Orders under $99.00) - (Signature Confirmation).
  • Standard 3-5 Business Days UPS/USPS: $3.95 (Orders over $99.00) - (Signature Confirmation).

Just because shipping is free doesn't mean it should take a long time. understands that getting your pet needs quickly is important to you, so we make every effort to process your order fast. When you order from our website, you can expect to receive your order within 4-5 business days.

FREE Returns:

If you are not 100% satisfied with your purchase, you can return your order (always when the item is factory sealed as you received it) to the warehouse for a full refund. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So, if for whatever reason you're not happy with your purchase, just go through our easy self-service return process (via My Account) to print out a free return label - your domestic return shipping costs will be pay by us.

(Self Service) Return Instructions

With 30 day return policy, there are no special catches or exceptions. All we ask is that you send the item back to us in the original packaging, and make sure that the merchandise is in the same condition (factory sealed).

Return With - It's Easy:

  • You can return your purchase for up to 365 days from the purchase date.
  • Products must be in the condition you received them and in the original box and/or packaging.
  • Products with expiration date must be returned 120 days before expiration date.
  • Return shipping is absolutely FREE.
  • You will be provided with a pre-paid UPS domestic or USPS domestic label to return the purchase to us.
  • Please do not send your purchase back to the manufacturer.
  • Once your return is received and inspected by the returns center (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.